Klarisse has a proven track record of delivering exceptional customer experiences, consistently surpassing performance targets, and efficiently managing multiple projects with unwavering attention to detail and professionalism. Her expertise spans a range of administrative tasks, including building client relationships and driving high lead conversion rates. She is known for her reliability, proactive problem-solving, and commitment to meeting deadlines. ✅
A Glimpse into Klarisse's Expertise
Klarisse's skills are broad and highly adaptable, making her an invaluable asset to any team. Here’s a snapshot of what she brings to the table:
- Customer Service & Support: Adept at handling customer interactions across various channels, including phone, chat, text, and email. 📞
- Executive Support: Extensive experience in providing comprehensive executive support across different industries. 💼
- Project Management: Skilled in managing projects with precision and efficiency. 📈
- Administrative Skills: Proficient in calendar management, website maintenance, email outreach, appointment setting, conducting research, organizing documents, coordinating meetings, and hosting webinars. 📅
- Technical Proficiency: Competent in a variety of tools and software, including Google Workspace, Microsoft Office, WordPress, Canva, Zoom, Slack, MS Teams, and various CRM systems. 💻
- Sales and Lead Management: Experienced in lead nurturing, appointment setting, and achieving high conversion rates through personalized engagement strategies. 💰
Experience That Speaks Volumes
Klarisse's work history demonstrates her ability to excel in various roles and industries:
- Executive Assistant (2021-2025): Delivered comprehensive executive support across diverse sectors, including appliance repair, coaching, and cleaning services.
- Appointment Setter (2022-2024): Successfully nurtured leads and set appointments for a marketing company, achieving high conversion rates.
- Customer Service Representative (2022-2024): Provided excellent customer service by managing inbound calls for claims processing, verifying customer data, and assisting with home warranty claims.
- Customer Service Representative (2023): Delivered exceptional customer service for Etsy and Shopify businesses, addressing inquiries, resolving issues, and enhancing the online shopping experience.
- Call Center Customer Service and Billing Representative (2016-2020): Extensive experience in customer care roles for companies like Bell Mobility and AT&T, handling inbound calls, resolving billing and technical issues, and providing comprehensive solutions across phone, email, and chat.
Why Klarisse Stands Out ⭐
Klarisse is more than just a skilled professional; she is a dynamic individual committed to delivering results. Her ability to multitask, her proficiency in various software and tools, and her consistent track record of exceeding expectations make her an ideal candidate for businesses seeking to enhance their operations and customer satisfaction.
If you're looking for a dedicated, efficient, and highly capable professional to join your team, Klarisse is an excellent choice.
